Dr. Nial S. Peterson D.D.S. Welcomes You
Offering Quality Comprehensive Dentistry
Important Letter Regarding COVID-19
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 262-377-2170.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Nial S. Peterson and Staff
Statement of Philosophy
Our purpose is to provide the highest quality dental care for our patients. Only through excellence in dentistry and quality relationships can we make a positive contribution to the oral health, happiness, and self-esteem of those around us. Dr.Peterson is committed to a process necessary to grow and maintain the quality of his practice and patient services.
The employment of the highest caliber people is of utmost importance to our purpose. They must always be willing to strive to improve technical skills, interpersonal communications, and team interactions. These are people who are excited about what they are doing; are motivated to achieve results; and have high standards of quality and integrity.
We will strive to attract patients who value excellent dental care. Through our guidance, they will accept responsibility for their own oral health. They will understand that only through quality care can they achieve their goals.
We shall maintain a productive and profitable practice. Only when this is achieved can we continue to serve those whose confidence we have achieved. We will have high standards of orderliness, accuracy, and timeliness of all administrative procedures. We will have continuous and unrelenting attention to optimized scheduling.
Pursuit of excellence in patient care is mandatory. Continuing education, refinement of skills, and providing only the very best possible is our goal. We view the attainment of excellence as a journey requiring constant growth and openness to change.
The practice will provide support, feedback, and leadership to promote growth and long-term commitment from each employee. Our standards will always be set high so that our employees can strive for new levels of expertise and self-esteem. They will be encouraged to reach new heights. We will strive to make our employees happy with their jobs and attempt to help them end each day feeling like a winner.